Split Enz Styling & Barbering Team 
Call Us in Mobile, Alabama, at (251)478.6060
 

                                     Survey

At Split Enz, customer satisfaction is our #1 goal. In an effort to better serve you, we would like to know what you think about the services that we offer, as well as things that you would like to see in the future.

Name (optional):________________________________

How long have you been a client at Split Enz Styling Team?_______________________

Name of stylist:_________________________

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Please rate tge following: (1- excellent, 2-above average, 3-average, 4-below average

Atmosphere:

Cleanliness______

Music_______

Location______

Comments:

 

 

Professionalism:

Staff appearance______

Greeting_____

Conversations______

Comments:

 

Quality of service:

Hair care_____

Hairstyling_____

Wait time______

Products_______

Comments:

 

Shampoo Techs:

Professionalism _______

Services rendered_______

Comments:

 

How important are the following? (1-very important, 2- relatively imoortant, 3-not very important)

1. Your stylist 's proffesional opinion______

2. Your stylist's level of knowledge________

3. Your stylist's ability to keep up with current hair trends_______

4. Your stylist attending/participating in hair shows_______

5. Being able to receive services on Tues.-Sat. as to Thurs.-Sat._______

 

Please respond to the following:

1. What things do you consider to be strengths of the salon?_________________________________

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2. What things do you consider to be opportunities for improvement? ________________________________________________

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3. What is your ideal wait time?______________________________________

4. How do you feel about the "No Children Unless Services Are Being Rendered" policy? 

________________________________________________

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5. Are there any other services that you would like to have offered at Split Enz?

______________________________________________

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6. List any special features that you would like to see__________________________